All-in-one service centre in Santiago

FLSmidth has opened an all-in-one service centre, called a “Supercenter”, in Renca, Santiago/Chile. The centre is one of eight planned to be built in countries where FLSmidth has significant mining and cement operations.

“This Santiago Supercenter, just like other FLSmidth Supercenters, is tailored to increase customer plant efficiency and safety among other critical offerings,” said George Robles, FLSmidth country manager for Chile. “Through this Supercenter, our customer relationships are expanded and services are tailored to meet their needs while we are also reaching out to the local universities and communities to enhance education and skills.”

The centre allows for proximity to customers for timely parts delivery and support, strategic stock, re-build and repair capabilities, a training room for customers and their staff to learn to use equipment optimally among other uses, small-scale laboratory services and, increased employment opportunities in the community. Currently, FLSmidth employs approximately 60 people at its two Chilean service facilities and a total of 850 in Chile. The Santiago Supercenter is located at Calle Fresia 2132, Renca.

When completed, the eight Supercenters will be in six countries: Tucson, (Arizona/USA), Brisbane and Perth (Australia); Arequipa (Peru); Antofagasta and Santiago (Chile); Khanbogd (Mongolia); and Delmas (South Africa).

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