New service center for after sales
Aumund Brazil has opened a new service center with integrated warehouse in Ipatinga, in the Brazilian State of Minas Gerais, as a part of their after sales service department. The main goal of the center is to guarantee the availability and operation of the customers’ equipment by preventing failures through well planned and professionally executed maintenance. This includes inspections, conversions and field service activities, also for equipment from other suppliers in the market. The new facility is destined to provide a broad range of services to the cement and mining & minerals industry.
Besides keeping spare parts in stock, manufacturing pan conveyors and assembling chains, the new Service Center will service and repair all kinds of components and equipment for the Aumund Group, including those for Schade Lagertechnik GmbH and Samson Materials Handling Ltd.
As the center shall not only serve regional customers but those from all over South America, the location in Brazil is ideally suited for customers and Aumund alike, as 10 % of the equipment supplied by Aumund worldwide are installed in that region. The Service Team of currently ten persons includes supervisors, inspectors and technicians for field service activities such as inspection, erection, start-up, as well as for conversion tasks and spare parts. All inspectors are trained to perform PREMAS® inspections.
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